Create a zip file containing various support files

Help|Email WinCross Support provides an option for creating a zip file containing informational logs and configuration files that can often help resolve support issues.

Choose the Create a zip file containing various support files option to create this zip file.
Enable the Add the job and data file to the zip file option to include the job, data and related files in the zip file.
The zip file is placed in your c:\tag\WinCross\Support folder and can be attached to emails for WinCross support (support@analyticalgroup.com).