WinCross Desktop Technical Support

If you’re having trouble using WinCross Desktop there are several ways to get assistance.

1

WinCross Desktop Help system

The first resource is the comprehensive WinCross Help system. WinCross Help covers all of the program’s commands and features in detail, and will usually contain the answer you’re seeking.

2

Telephone and email support

WinCross users who have purchased a maintenance program are eligible for free telephone (+1.800.WINCROSS) and email support.
Users who are not on a maintenance program can also obtain support by phone or by email, but these services will be billed at our current support rate. Regular support hours are 8:00 AM – 4:00 PM (MST).

3

Training

If you’re new to WinCross, or to tabulation programming, you might want to consider our two-day WinCross Training class, in which you’ll receive extensive training on the use of WinCross.

4

FAQ Pages

Answers to the most commonly asked questions can be found on the WinCross FAQ’s page.

5

Videos

You’ll find a series of videos that cover the most common tasks in WinCross on our YouTube page.

6

WinCross user community

For some questions it might be appropriate to reach out to the WinCross user community for answers. The WinCross Programmers group on LinkedIn is one such resource.

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