WinQuery Technical Support

If you’re having trouble using WinQuery there are several ways to get assistance.

1

WinQuery Help system

The first resource is the comprehensive WinQuery Help system. Winquery Help covers all of the program’s commands and features in detail, and will usually contain the answer you’re seeking.

2

Telephone and email support

WinQuery users who have purchased a maintenance program are eligible for free telephone (+1.480.483.2700) and email support. Users who are not on an Annual Maintenance Program can also obtain support by phone or by email, but these services will be billed at our current support rate. Regular support hours are 8:AM – 4:PM (MST).

3

Training

If you’re new to WinQuery, or to telephone surveying and questionnaire programming, you might want to consider our three-day WinQuery Training class, in which you’ll receive extensive training on the use of WinQuery.

4

FAQ Pages

Answers to the many common questions can be found on the WinQuery FAQ’s page.

5

Videos

You can find a series of videos that cover some of the most common tasks in WinQuery on our YouTube page.

6

WinQuery user community

For some questions it might be appropriate to reach out to the WinQuery user community for answers. The WinQuery and QueryWeb Programmers group on LinkedIn is one such resource.

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